Help & Questions
Got questions? We have got answers. Browse our most frequently asked questions below, or reach out to our support team directly.
Orders
How do I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number on the carrier's website to track your delivery in real time.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 1 hour of placement. After that, the order enters processing and cannot be changed. Please contact us immediately at support@thegamersrepublic.com if you need to make changes.
Shipping
How long does delivery take?
Standard delivery typically takes 3–7 business days depending on your location. Express shipping options are available at checkout.
Do you ship internationally?
Yes! We ship to multiple countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Products
Are your products covered by a warranty?
Yes. Most products come with a manufacturer's warranty. Warranty details are listed on each product page. For warranty claims, contact us with your order number and a description of the issue.
How do I know which peripheral is right for me?
Our product pages include detailed specs and compatibility information. If you need personalized advice, our team is happy to help — just reach out!
Returns & Refunds
What is your return policy?
We accept returns within 14 days of delivery for unused items in original packaging. Visit our Return Policy page for full details.
Still Need Help?
Our support team is available Monday – Saturday, 10 AM – 7 PM PKT.
- Email: support@thegamersrepublic.com
- Response time: Within 24 hours on business days